Working Methods
An initial consultancy engagement has become an established
characteristic of Fusion Workshop’s preferred client-partnership
working model. This establishes a clear and informed position for
the client to identify choices and verify business decisions.
Processes such as business impact vs. ease/cost of
implementation are used throughout this phase to explore and
identify technology options
Fusion Workshop is an independent web application specialist.
This means we can provide our clients with an informed and
non-biased decision environment in which to plan the future of
their business.
Our consultants provide real and viable solutions with
confirmation of key improvement areas, and the definition and
prioritisation of initiatives.
Requirements Elicitation and
Management
The process that Fusion Workshop has adopted
and tailored is based on a number of methods and definitions
derived from IEEE Standard 1471. This is designed to be lightweight
and rapid. It is also designed to ensure that all aspects of a
potential system are considered.
The Concepts of Stakeholder representation, Viewpoints and
Perspectives ensure that requirements and quality criteria are
captured and able to be analysed with respect to the business
case.
The main output of the Discovery or
Requirements Gathering activity is an Architectural Definition
(AD) of the system that meets a clients requirements and a number
of supporting products that enable the AD to form part of a PRINCE2
PID.
Appropriate use of these well proven
teqniques, business scenario analysis, UML diagramming, and
prototyping exercises gives a rich and common understanding of what
the solution must achieve. It gives developers a blueprint from
which they can extract technical designs.
Project Management
Fusion Workshop has developed a mid-weight but agile
project managment method that is based on and conforms
to PRINCE2 .
PRINCE2 embodies established and proven best practice in project
management. It is widely recognised and provides a common language
for all participants in a project. Where customer organisations use
alternate methods, PRINCE2 provides seamless interfaces to ensure
effective communication and assurance of quality standards.
Support
Fusion Workshop operates a formalised support desk to help
clients by processing their service requests in a friendly and
reliable way. Clients with a support contract also benefit from
component updates, proactive application management and prioritised
issue response.